Creating a Great Client-Designer Relationship

Working with an Interior Designer requires a lot of trust....a lot of trust.  And when working through a project, a designer has to be a little invasive:  We ask questions, strange questions, obvious questions, all kinds of questions. We look through your things, have meetings in your bathrooms, suggest crazy change - all to get the information we need to create the best design for you.  

Creating a great Client-Designer relationship is the fundamental base to all great design because I whole-heartedly believe that great design stems from a working relationship between myself and my client.  

Talking and sharing information is the most powerful tool to gaining trust and helping a client through a project.  Phone discussions, emails, in-person meetings help me learn about you and your design needs.  I won't hesitate to call if I have a question- I would rather know something, however insignificant it may seem- than make a wrong assumption.  As strange as it may seem, I often dream about projects I am working on; if I have some inspiration for your space, you better believe I will be calling you first thing in the morning to discuss it!  

Addressing problems immediately is one of the most important things I can do to keep a project going and ensure a great outcome for everyone involved in a project.  If there's ever a problem - a piece broken, the wrong paint color was applied to a wall, or a fabric has been discontinued- other than myself, you'll be the first to know it.  Not only will I notify you of a problem immediately, I will already have 2 or 3 solutions ready in my back pocket!  

Explanations with photos is one of the best tools to creating a design.  Often times, I will suggest a radical change to a space because I know of many ways it will help a space function for a family.  Verbally explaining those suggestions sometimes just isn't enough; photo evidence not only helps a client's understanding but also helps the builder when he's about to put everything together.

Because new products and design ideas are being invented daily, I am constantly learning throughout my career.  Every job is a new opportunity to learn something and I thrive on the ability to teach some of my craft to my clients. 


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